1. Contractual Relationship

These terms of service constitute a legally binding agreement (the “Agreement”) between you and Kardaan Services that are powered by Codematics Inc., a company with its registered office at IT Park, Office no 22, Abbottabad.


Further, your use of the Kardaan Service constitutes your acceptance/willingness of an agreement to all of the terms and conditions in these Terms of Use and the Privacy Policy. It is also your representation that at time of use of the services of Kardaan you are 18 years of age or older. Also, this agreement is subject to change at any time, or generally cease effective upon posting on the service, so you should frequently review these Terms of Use to see if they have been changed. 

Regarding personal information of the registered users or registered service providers, the collection and use of your personal information in connection with the Kardaan Platform is as provided in Kardaan’s Privacy Policy.

  • Kardaan may use or provide your personal information (i.e. including your name and contact information) in case of any claim or dispute to the third party. This act is necessary to resolve the dispute, conflict, or complaint.
  • We’ll never sell your data to any third party, nor provide it to any third party without written permission.


  1. The Kardaan Platform:

Kardaan is a digital platform that connects professional Service Providers (Skilled Handymen/ workforce) and the users that need specific services for their homes, offices or at any other location. In other words, Kardaan is a communications platform for enabling the connection between individuals seeking to obtain services and/or individuals seeking to provide services.


For using the Kardaan platform, users must create an account in the app to get access to all the services being offered. The decision of availing the services is at the sole discretion of the user. He can accept any time during the available service hours. Upon the agreement between the user and service provider, a job can be done for the user.

  1. Transaction Procedure:

It is to be clarified that Kardaan will not be a party to any contract between the user and service provider. Soon after a service is scheduled by the user through Kardaan App, a service provider would provide the requested services and afterward shall be closed by Kardaan and the agreed upon payment will be transferred to the Service provider. Any reimbursement expenses that are incurred by a Handy in connection with the completion of a Service may, however, be paid in cash offline.


  1. Proclamation:


Kardaan expressly disowns any liability that may arise between Users of its Service. Kardaan is only a digital platform for connecting Users. For Kardaan is not involved in the actual contact between Users or in the completion of the Service. In case of dispute with one or more Users, you release Kardaan (and our officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.


  1. Links to other websites:


Kardaan clarify that the links from its platform to other sites on the Web do not constitute the endorsement by Kardaan of those sites or their content. Such links are provided as an information service, for reference and convenience only. The existence of links on the Service to such websites does not mean that Kardaan endorses any of the material on such websites, or has any association with their operators. It is your responsibility to evaluate the content and usefulness of the information obtained from other sites. You access such third-party websites at your own risk. Kardaan expressly disclaims any liability arising in connection with your use and/or viewing of any websites or other material associated with links that may appear on the Service. You hereby agree to hold Kardaan harmless from any liability that may result from the use of links that may appear on the Service.


  1. Account, Password, and security:


The registered users on Kardaan App are the sole authorized users of their accounts. It’s the sole responsibility of the user to keep the confidentiality of passwords and account number provided by them or Kardaan for accessing the Services. Also, the responsibility of all the activities occurred under the password or account of a user comes in his domain.


Kardaan has no control over the use of any User’s account and expressly disclaims any liability derived there from. You are solely and fully responsible for all activities that occur under your password or account.  Should you suspect that any unauthorized party may be using your password or account or you suspect any other breach of security, you will contact Kardaan immediately.


  1. Prohibiting Commercial Use:

The Kardaan service may be used for your personal, non-commercial use only. The service, must not be used, in connection with any commercial endeavours whatsoever without the prior written consent of Kardaan. Also, without limitation, the Service may not be used to solicit for any other business, website or service. You may not solicit, advertise for, or contact in any form Users for employment, contracting, or any other purpose not related to Services facilitated through Kardaan platform without express written permission. You may not use the Service to collect usernames, contact information and/or email addresses of members by electronic or other means without the express prior written consent of Kardaan.


  1. Billing and payment Policy:


For all purchases and payments for reimbursement costs, fees or expenses associated with a Service, Kardaann will charge you cash amount according to the amount agreed upon between you and Kardaan for the use of the services of the Service, and you hereby authorize us to charge you for such amounts.